Services

The Mighty Impact Method

Big thinking. Small shifts. Lasting impact.

Small and medium sized heritage, culture and arts organisations carry extraordinary responsibility — with limited time, tight budgets and overstretched teams.

You don’t need a 40-page strategy.
You need clarity, confidence and practical change that fits your reality.

The Mighty Impact Method is a structured, embedded partnership designed to help you identify the small, smart shifts that unlock meaningful growth — in marketing, audience development, creative engagement and visitor experience.

Everything I recommend is realistic and achievable, it is designed to work long after I step away.

Mighty Impact Discovery Call

Perfect for: Organisations who want quick clarity before committing to paid support.

What it is: A focused and free 30‑minute call designed to uncover one immediate opportunity to improve your visitor experience, marketing, or income generation. A simple, low‑pressure way to understand your challenges and get a feel for how I work.

What’s included:

  • Brief exploration of your current challenges
  • Quick review of where you may be losing impact, income, or engagement
  • Identification of one hidden opportunity
  • One actionable improvement you can implement straight away
  • A short overview of what deeper support could unlock

The Mighty Impact Activation

Perfect for: Organisations wanting clarity on where to start

What it is: A concentrated, high value intervention combining pre work, an on site visit, and post visit analysis and benchmarking to uncover quick wins and hidden opportunities.

What’s included:

  • Pre‑visit questionnaire
  • One‑day on‑site visit
  • Full walkthrough of the visitor journey
  • Staff conversations
  • Identification of quick wins
  • Post‑visit analysis and benchmarking
  • Mighty Impact Snapshot Report including whats working, hidden growth opportunities, quick wins, prioritised action plan and recommendations for next steps

Mighty Impact Roadmap

Perfect for: Organisations ready to move beyond insight into a clear, supported plan.

What it is: A deeper analysis and a practical roadmap to help you take action with confidence.

What’s included:

  • All elements of Mighty Impact Activation
  • Deeper analysis of visitor experience, marketing, and income opportunities
  • Visitor experience recommendations
  • Marketing improvements
  • Income generation opportunities
  • Mighty Impact Report including an opportunity map, quick wins and forward planning, a 90‑day action plan with priority projects

The Mighty Impact Grow

Perfect for: Organisations wanting expert guidance throughout implementation.

What it is: A longer‑term partnership focused on embedding improvements, building capability, and ensuring progress sticks.

What’s included:

  • Implementation planning
  • Messaging toolkit / campaign planning
  • Visitor income development
  • Half‑day team workshop or training
  • 2–3 progress check‑ins
  • Ongoing support over 3–6 months
  • Mighty Impact Implementation Plan including detailed implementation plan with quick wins, medium term goals and long term development across all key areas, paired with marketing and campaign planning, evaluation and review planning.

The Mighty Impact Circle

Ongoing partnership and accountability.

For organisations wanting continued support to deliver, review and refine their Mighty Impact work.

Includes:

  • Monthly strategy session (online or in person)
  • Leadership sounding board
  • Email support between sessions